Customer Service

In business for half a decade, we understand what it is like to need good customer service -- it is vital to our business. We offer cheap medications, but our service is far from cheap.

Frequently Asked Questions

How does an online consultation work?
How do I refill my prescription?
What prescription medications do you dispense?
What are your shipping rates & policies?
Cancellation Policy

How does an online consultation work?

Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online questionnaire and communicates with the physician using our secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam.

In developing this new Internet medium for the delivery of health care services, our organization is committed to meeting and exceeding current regulations. Prescribe.md only fills prescriptions from credentialed, certified physicians that are licensed in the U.S. We are licensed in all states in which we dispense medication, and employ highly qualified pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from a legitimate pharmaceutical wholesaler or the manufacturer, so you can be sure you are receiving the same quality medication you would receive at your neighborhood drug store.

How do I refill my prescription?

To refill your prescription: Click Here

What prescription medications do you dispense?

Please view the column to your left to see the prescription items we sell. We only fill prescriptions from online consultations, therefore we carry a very limited number of medications.

What are your shipping rates and policies?

EXPRESS SHIPPING

Once your order is approved, it will be forwarded to the pharmacy for fulfillment. Once the pharmacy has received your prescription, it will be filled and shipped within two business days. We will notify you only if there is a problem with your order. If you do not hear from us, you may safely assume that your order processed. All orders are shipped for Next Day delivery.

Next Day Air for $19.95 (U.S. orders only). In some cases we offer Free shipping on promotions through Presribe.md. Please check the product page to see if there are offers for shipping currently available.

Cancellation Policy
You may cancel your order before the physician approves it by calling. If the order has not yet been approved by the physician, we will cancel your order. You cannot cancel an order once the physician has approved it.

No refunds or exchanges of prescription medications due to Federal Law.